People

Skilled, professional, passionate and highly trained in cognitive behavioral coaching, our people are best in class. Our reputation and success depend on the quality of their work.

Who They Are

Free & Clear’s Quit Coaches® and Mind & Body® Coaches share a passion to help people overcome addiction to tobacco use and improve the quality of their lives. Our coaches are individuals of multiple ethnicities who speak 10 different languages, range in age by several decades,and have lived in over 40 states. Coaches are highly educated, many at a graduate level. Over 50% of our coaches have at least 3 years prior experience in counseling and many volunteer or work for other organizations in efforts to help others. Like most of us, virtually all of our Quit Coaches have been personally affected by the negative impact of tobacco either as former smokers or by having lost a loved one to chronic disease.

What They Do

Highly trained in behavior change, nutrition and exercise physiology, our coaches are experts in helping participants over the phone and online to gain the knowledge, behavioral strategies and cognitive skills necessary to successfully achieve their health goals. Motivational interviewing is employed to obtain participant history and enhance motivation for change by enabling the participant to identify and resolve ambivalence he or she may feel about changing unhealthy behaviors. Using cognitive behavioral coaching, coaches teach participants that they can unlearn the destructive thinking that has trapped them into an unhealthy behavioral cycle in the past and develop new ways of thinking that will lead to healthy behaviors for life.

Featured  Coaches

  • Jess

    "Certainly, choosing healthy foods (and the right amounts of those healthy foods!) and being physically active are fundamental skills to weight management. But more importantly, it’s about learning to use our thoughts to our success, rather than to our detriment. "
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  • Ryan, Quit Coach

    "Anonymity will get you a lot of information, but being able to talk to a live person (as opposed to an instant message screen) allows us to recognize each other as people with ideas and feelings. "
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Listen to our Coaches In Action

Training

Our Coaches must complete over 240 hours of rigorous training and evaluation before they are qualified to speak independently with participants. Our training program has three steps.

 

  • Over the course of three weeks, students learn how to assess participants’ medical contra-indications, how to properly use medications, and how to assist participants in developing plans and problem-solving skills to overcome road blocks that may arise as they progress through the program.
  • Demonstrate coaching and database/application skills while participating in role plays and supervised live calls.


  • Following classroom training, coaches spend three weeks making calls in a supervised setting.  During this time calls are monitored to strengthen the skills learned in training. They graduate from Transition Team when they demonstrate a mastery of cognitive behavioral coaching, motivational interviewing techniques and database/application skills required to effectively treat participants.